Frequently asked question

• How does it work?

  Qempo is a platform that simplifies your shopping in the US. You can quote the products that you need adding the URLs or links of the products, or you can also search for the product you want on-site. After sending the product’s information, you will get the final price with everything included hassle-free, ready to pay.

• What can I buy?

  You can buy any type of products as long as it is not prohibited for importation and fits in a luggage. In case you want to buy a bigger or heavier product, contact us at [email protected]

• What payment options are accepted?

  We accept credit cards, debit cards, PayPal, bitcoins and cash or bank payments in Perú. All the orders are paid up front so it can be processed, and Qempo guarantees your payment at 100%. The service provider will only receive the payment when the delivery is confirmed to you. Qempo will keep your payment all the time during the process.

• Where will I get my order?

  The delivery place will depend on the type of products that you order. If the product is too big, it is probable that you will need to pick up the order in our office. If the order is small, we can ship it to your delivery address.